IS-241.B - Decision Making and Problem Solving

view IS-241.B: Decision Making and Problem Solving

Course Overview

Being able to make decisions and solve problems effectively is a necessary and vital part of the job for every emergency manager, planner, and responder. This course is designed to improve your decision-making skills. It addresses:

• How we make decisions.
• Group decision making.
• Crisis decision making.
• Ethical decision making.

Course Objectives:

At the end of this course, the participants will be able to:

• Describe the impact of effective decision making in an emergency.
• Identify attributes associated with an effective decision maker.
• Describe the steps of the analytical problem-solving model.
• Identify when group decision making is a good approach and methods for making a group’s decision-making process more effective.
• Identify impediments to effective decision making in a crisis.
• Describe strategies for enhancing crisis decision making.
• Explain how ethical considerations impact decision making.

Primary Audience

All individuals involved in crisis and emergency management decision making.

Prerequisites

None

CEUs:

0.2

Course Length:

2 hours